Frequently Asked Questions

Do you have a studio?
All shoots are done on location; whether that be in your home and/or garden or favourite outdoor location. Natural light provides a beautiful, spontaneous feeling and creates wonderful memories by capturing the moments just as they were. 

Where are Newborn shoots done?
I come to your home for Newborn shoots.

Do you have Newborn props?
Yes. Babies are beautiful just as they are, but I do bring a selection of wraps and throws, and also have a couple of bowls and baskets and a nest to add natural texture to your photographs. You are welcome to include any of these and if you have anything in particular you would like to include that is no problem.

Can I purchase digital files?
If you purchase prints the photographs you order are supplied with complimentary low resolution files. Print and Digital packages are available and you can also purchase a USB of your complete collection as high resolution digital files. 

What size are digital files supplied at?
When purchased as high resolution files, digital files are supplied at 300dpi at 5x7.5". 

Will you give me the RAW files?
When you purchase digital files RAW files are not supplied. I take pride in shooting and creating beautiful images you will love and handing out RAW files would be giving you unfinished work. Every photograph you purchase is hand-edited in my unique style and supplied to you fully colour and density corrected and high resolution files are ready for printing.

How do I see the photos after the shoot?
We arrange an appointment where I come to you with your proofs to select your final images to be edited for printing or your package. I will also help you decide on printing and framing, a beautiful album or something even more special.

Will I see all the photos you have taken on the day?
Only the very best 30 of your photos are selected for proofing and from these you choose your final images for editing. 

Can I select my prints on another date following after the proofing session?
Printing and framing is best selected at the proofing session as photos are only archived for 30 days after the delivery of a completed job. One proofing session is included with each job.

Can I edit the digital files myself?
No, this is not permitted under our agreement. Supply of files on digital media are supplied so you can enjoy, print and share them with family and friends. They are in jpeg format which is not recommended for editing as the final quality typically is sub-standard to professional images. However, should you choose to re-edit Naomi Reiter Photography's images, under no circumstances are files to be published online or in print, neither should they be credited to Naomi Reiter Photography; and no responsibility will be taken by Naomi Reiter Photography for client-edited files that produce sub-standard reproduction quality in print and/or online.  

Will I own Copyright of the high res images?
Any high res images purchased are supplied with a a non-exclusive perpetual personal-use license for Personal Use Only. Personal use means non-commercial use of the photographs for display on personal websites and computers, or making image prints or video copies for personal use only. Naomi Reiter Photography retains copyright of all images taken and supplied. For full details please see the Copyright page.

Can I use any of the proofs before receiving the finished files?
Until photographs have been purchased the photographs remain the exclusive property of Naomi Reiter Photography. Using photos without purchase, even just a screen shot is a breach of Copyright. Please note the Shoot Fee does not include the purchase of photographs.

What does the shoot fee cover?
The shoot fee covers your shoot on location (1-2 hours), local travel and proofing.

Is my shoot fee refundable?
By paying your shoot fee, a date and time is exclusively reserved for you so it is not refundable. It is transferable in extenuating circumstances and in the case of bad weather. Please see the Terms of Sale page for full details. 

What if it rains?
We will reschedule if it's unforgivingly wet. Overcast is no problem and sometimes even light rain is fine.

What if my kids get sick?
Please let us know as soon as possible if anyone in your family becomes unwell and your shoot will be rescheduled.

What do we wear?
Essentially, keep it simple. You will be emailed a general information sheet before your shoot which may help alleviate any pre-shoot stress.

Will you retouch images?
It's usually easier to wipe a snotty nose before it's in a shoot than to retouch multiple photos! But yes, if it's necessary, basic retouching (or Photoshopping) of minor blemishes and marks is included in all packages. Major retouching is not included and will be quoted and/or charged as requested at the current hourly rate of $120 inc GST.

Can you create fine art portraits?
Absolutely!! If your little one has always dreamt of a photo with a unicorn this can be arranged!! Unicorns or not, if you are after something truly unique we can create a story or an idea together to be photographed, created and treasured. Custom prices apply, minimum $1000 spend.